Terms of service

What we provide, what you are responsible for, and what happens if either of us wants to stop.

Draft — not yet published

This is a working draft, not a contract.It describes how the software actually behaves, which makes it a sound starting point, but the commercial and liability sections are placeholders. It is not legal advice and must be reviewed by a lawyer before you rely on it or publish it.

1. Who these terms are between

These terms are between you, or the company you are signing up on behalf of, and [TO CONFIRM: legal entity name and registered address]. If you are agreeing on behalf of a company, you are confirming you are allowed to.

2. What we provide

CoDesk is a managed service. We connect your business tools, build a workspace that answers questions about them in plain language, and keep it working. What is included at each tier is set out on the pricing page and in your order.

Answers cite the records they came from. CoDesk is built not to assert anything it cannot point at, and to tell you when your tools have nothing to say on a question. It is still a tool for informing decisions, not for making them: you are responsible for checking anything you act on, particularly where money or client commitments are involved.

3. Actions and approval

CoDesk can prepare drafts — a ticket, a message — but it cannot write to your connected tools on its own. Nothing reaches them until a person with access approves it. When that happens we record who approved what and when.

Anything created in your tools through an approved action is yours and your responsibility, exactly as if a member of your team had created it by hand.

4. Your data

Your business data stays yours. Connecting a tool gives us permission to read it in order to answer your questions; it does not transfer ownership of anything. We do not use it to train models and we do not share it between workspaces. The detail is on the privacy page.

You are responsible for having the right to connect the tools you connect, and for the access the credentials you supply carry.

5. What we ask of you

Keep your sign-in details to yourself, and tell us if you think they are compromised.
Do not try to reach another workspace’s data, or to get around access controls.
Do not use CoDesk to break the law, or the terms of the tools you have connected.
Do not resell access to your workspace without agreeing it with us first.

6. Fees

Fees, billing period, payment terms and what happens on late payment: [TO CONFIRM]. Current starting price is on the pricing page.

7. Availability

We aim to keep CoDesk available and working, and it depends in part on services outside our control — the tools you connect, and the providers we run on. [TO CONFIRM: whether you are committing to an uptime target, planned-maintenance notice, and what remedy applies if you miss it. Do not promise a figure here without deciding you can meet it.]

8. Ending it

[TO CONFIRM: notice period on each side, minimum term if any, and refund position.] When your workspace closes we delete what we hold, on the timeline in the privacy page. Because CoDesk reads from your own tools, your source data is unaffected — there is nothing to export.

9. Liability

[TO CONFIRM — LAWYER REQUIRED. Liability cap, exclusions, indemnities and warranty position all need drafting. Nothing sensible can be placed here from the codebase alone, and a wrong guess is worse than a blank.]

10. Changes to these terms

If we change these terms in a way that matters we will tell workspace owners in advance, rather than relying on you noticing a new date at the top.

11. Governing law

[TO CONFIRM: governing law and jurisdiction for disputes.]